These three points are all well and good but they don't contradict my original points: Discord's UI is exceptionally confusing and requires specific knowledge to operate it. This isn't a field with brilliant UI either: eg it's often confusing whether you're muted or unmuted on most videoconferencing programs. Even so, Discord is definitely the most confusing videoconferencing UI I can remember using. I'm sure that harms adoption greatly, even if it is still very popular.
My purpose was not to suggest you were wrong, just present my experience and thoughts about why it's become so widely used _despite_ the issues you've raised.
I think people overcome the awkward UI because of the perceived benefits of the platform verses alternatives. That has certainly been my experience, which I appreciate is a single data point.
> I think people overcome the awkward UI because of the perceived benefits of the platform verses alternatives.
I'm sure you're right! The robustness of Discord's call quality definitely seems to be much better than average (though a lot of this comes down to people's local networking hardware).
