Hi there, Please use your customer account to create a support request. Document the issue you are facing in as much detail as you can, and our team will do their best to help you. --Katie (Hetzner)

Yes, good question. OP, see: "Dedicated" in the main menu: https://www.hetzner.com/ --Katie (Hetzner)

Hi there, There is some information about limits here: https://docs.hetzner.com/cloud/general/faq#are-there-limits-... --Katie

Hi there, That's actually my bad. I'm a native speaker, but I've lived in Germany too long apparently. Thanks for bringing it to my attention. --Katie

Hi there, we prepared a list here of affected products: https://docs.hetzner.com/general/infrastructure-and-availabi... --Katie

Hi there, To the best of my knowledge, anyone with *existing* RAM *add-ons* that were affected by price changes should have received a separate email. Please carefully check your email inbox/trash/spam. The general price changes we announced today will affect both new and existing products, like dedicated servers and cloud servers: https://docs.hetzner.com/general/infrastructure-and-availabi... Those prices will take effect on 1 April 2026. --Katie

Hi there, Hetzner here. Thanks for mentioning us. For anyone who is interested: - https://www.hetzner.com/dns/ - https://docs.hetzner.com/networking/dns - https://docs.hetzner.cloud/reference/cloud#tag/zones --Katie

Are there docs for how to create and configure the API keys?

Hi there, Please see: https://docs.hetzner.com/cloud/api/getting-started/generatin... --Katie

Hi there u/Imustaskforhelp - Thanks for the holiday greetings! I hope you also had a good Christmas. I am not a part of the abuse team here at Hetzner, and unfortunately therefore cannot make a decision either way. I suggest that you write directly to our support team/abuse team and describe your intended use case in as much detail as possible. They may have some follow-up questions for you and will be able to give you a clear yes/no answer. --Katie

Hi HN readers, Due to a service disruption that unfortunately occurred again, both the Cloud API and the Hetzner Console were temporarily unavailable for some users. We regret the delayed communication regarding the disruption. The issue has since been resolved, and no further occurrences are expected. For more details, please refer to the incident report: https://status.hetzner.com/incident/90db7d39-6940-4808-9b66-... Sorry for any troubles this may have caused. --Katie

Hi there, We have our own forum https://forum.hetzner.com/ for people who are already customers. We are also active on: reddit, mastodon, X, YouTube, facebook, instagram, linkedin, and LowEndTalk. --Katie