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Absolutely.

We used Facebook as an example all the time. For them, moving fast and breaking things is a good value. If someone's status update got lost, that isn't ideal, but it isn't the end of the world.

When people don't get paid, that's a Big F-ing Deal.

It's an easy trap to fall into as an engineer. There are many cool problems to solve, but when you join a team you're agreeing to solve their problems. Focus on the customer.



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