1) Driver and I agree on a best route via mapping software, no more getting lost, miscommunications or malicious route designed to get more money out of me.
2) Payments are clear and fast. No more getting pressured and hounded for cash when I only cary my card.
3) It's always a clean nice car. No more duct tape over check engine lights.
4) I know if there is ever an issue I know it's going to get taken care of instantly by Ubers excellent staff. No more terrible customer service.
#2 is going to change for you soon. As part of a lawsuit settlement, Uber is going to allow for tipping, and the drivers will be allowed to ask for a tip in cash at the end of the ride. It's going to be awkward and a real shock to early Uber users.
Easy solution to that problem: Solicit a tip, get 1 star. Uber is far more likely to keep me around as a passenger who pays the published rates and uses them frequently than a driver who continues to generate complaints from users due to tip solicitation. They can easily replace drivers with ones who won't do that.
I think you are still in minority about not carrying cash. Also the drivers rate you as well. Pretty sure you will be the one kicked off for low rating before the drivers.
1) Driver and I agree on a best route via mapping software, no more getting lost, miscommunications or malicious route designed to get more money out of me.
2) Payments are clear and fast. No more getting pressured and hounded for cash when I only cary my card.
3) It's always a clean nice car. No more duct tape over check engine lights.
4) I know if there is ever an issue I know it's going to get taken care of instantly by Ubers excellent staff. No more terrible customer service.