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I wrote about this back in 2013 (and made it to the front page of HN): "Scammed By Amazon’s 'A-to-Z Guarantee'"

https://medium.com/this-happened-to-me/scammed-by-amazons-a-...

tl;dr I sold my old cell phone on Amazon and the buyer claimed it was stolen. Amazon refunded him in full and took the money out of my bank account.

I also sold a computer on Amazon around the same time and the buyer tried to do the same thing. That one I caught and argued successfully for, but it was still a pain to go back and forth.

I had another laptop I wanted to sell online, but because of these two experiences I was really gun-shy. I ended up stuffing it in a cabinet for over a year and eventually sold it to a friend for significantly less than I would have sold it for online--but at least I knew I wouldn't get scammed.

I've had better luck with the Amazon trade-in program, especially since they sometimes do incentives. I've traded in two Kindles and ended up getting a new Paperwhite for only about $40-50 after all the incentives from both old Kindles were in my account.



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