The Ribbon is, in my opinion, the use interface equivalent of a broken pull tab on a can of corn. I know it is there, I know that I'm supposed to use it, but I can't because it is broken.

I am relieved to see there is somebody out there who shares my opinion on this ... innovation.

Ribbon, or "How to Figure Out Where a Menu Item Is Based Solely on UX Data"*

*Customers may not be granted access to UX data