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I would generally agree about raising prices, but not in this case. At least not until you get better traction and reputation. Pingdom is probably the market leader in this space(?), and you will probably need to beat them on pricing initially (even though there's so many things to do better than they do...).

Agree about yearly plans though. Makes more sense for businesses.

I know it's usually not about features, but I'll definitely look at adding SMS or more specific alert integrations (PagerDuty). Building for developers with webhooks and slack is great, but I would imagine not enough.

Love the design and everything else (also Apex the OS tool is great, even though I only looked at the code but didn't actually use it). I can imagine getting traction is tough in such a busy space. Best of luck!



Agreed, PagerDuty and SMS are on the list.

SMS is the only annoying one really since it's freakishly expensive for what you get (~6$ / 1000 SMS or so), most people seem to have SMS credits that you purchase which just seems annoying to me. I'm thinking about adding SMS to the larger plans though without any weird credits.

Thanks!


Yes, pricing with SMS is tricky.

Just my 2 cents, but with Apex being dev-friendly and all, maybe you can just ask for a twilio API key and just fire the message across?


True true!

I've actually been using IFTTT for my PagerDuty replacement since I can't afford it hahaha, unless I'm missing something they don't seem to charge for phone calls etc




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