I'm not saying that MS' support will be any better. Just that "you get an actual... | Hacker News

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		Mithaldu on Nov 2, 2016 \| parent \| context \| favorite \| on: Microsoft Teams, the new chat-based workspace in O... I'm not saying that MS' support will be any better. Just that "you get an actual person to talk to AND they actually know a little AND might even help you if your issue is simple enough" doesn't quite make the grade for "treats customers with love".

adamsoad on Nov 3, 2016 [–]

I had the understanding that Slack never used bots when responding to support requests...

Mithaldu on Nov 3, 2016 | [–]

Sometimes even biological people fail the Turing test.

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