FB's third party access to the messenger platform (aka you and the article calling it the bot api) is supposedly failing 30%.
That number, if I were to guess where it came from, likely came from the fact that a chat bot app has to be submitted to Facebook for approval. That means FB has a running tally of how many chat bot accounts exists within their ecosystem.
Maybe that number is 100k.
Likewise, because messages are passed to FB to then be passed to the user, FB has a runny tally of the sentimental analysis or even the blocking analysis (users have the option to block bot accounts).
From there they can ascertain that 70,000 bot accounts result in negative interactions, discontinued use, or results in the user banning the bot.
This is the equivalent of Apple opening up third party access to the Siri platform and seeing that developers and users don't like the 70% of the ways to interact with Siri. Or Amazon saying that users don't like 70% of the Alexa Skills available.
FB's third party access to the messenger platform (aka you and the article calling it the bot api) is supposedly failing 30%.
That number, if I were to guess where it came from, likely came from the fact that a chat bot app has to be submitted to Facebook for approval. That means FB has a running tally of how many chat bot accounts exists within their ecosystem.
Maybe that number is 100k.
Likewise, because messages are passed to FB to then be passed to the user, FB has a runny tally of the sentimental analysis or even the blocking analysis (users have the option to block bot accounts).
From there they can ascertain that 70,000 bot accounts result in negative interactions, discontinued use, or results in the user banning the bot.
This is the equivalent of Apple opening up third party access to the Siri platform and seeing that developers and users don't like the 70% of the ways to interact with Siri. Or Amazon saying that users don't like 70% of the Alexa Skills available.