> Open question to HN: how could PayPal do a better job of handling the situation?
Be open and honest in their position on (non-established?) conferences. I think it's likely that the author is spot-on about PayPal's motivations, and that they're doing everything they can within their TOS to get the client to terminate the agreement. So here they are with their pants around their ankles and their only recourse is to de-pant their client. Sounds like bad faith to me, but just try proving it in court.
Be open and honest in their position on (non-established?) conferences. I think it's likely that the author is spot-on about PayPal's motivations, and that they're doing everything they can within their TOS to get the client to terminate the agreement. So here they are with their pants around their ankles and their only recourse is to de-pant their client. Sounds like bad faith to me, but just try proving it in court.