First, nobody said it's "unexpected". We said that such a change is inconvenient for the user of the tool, which is trivially true -- whether they can/desire to control the development or not.

Second, even τηε premise of it being "unexpected" is not 100% true. None dev communities influence the development of projects all the times -- projects even have special voting boards for people to vote what features they want next etc.

Besides, it's very possible to not pay for a tool and still have a voice in the development of it. It just takes the development team to be willing to hear their userbase.

Last, but not least, direct payment is not the only/ultimate influence a user can exert on a project. Some FOSS projects are made by companies that want them to see wide adoption, so user complaints (of non coding users) matter very much -- things like Mongo for example.