The myth that software was excellent under Jobs is just hat - a myth. I mean, iTunes was commissioned by Jobs, as well as many of early, clunkier iOS versions(no notification centre until much later, no copy/paste in the original iPhone, etc.
that's even worse as he could see plain as day the product they were investing in. with a commission you may claim it was a failed vision implementation
Smartphones are just not designed for phoning people anymore. they are designed to make you better consumers. Web browsers, Apple Store, I-Tunes etc. I have a Samsung and it has serious lag around opening up a keypad to dial a number. Seriously? It's like they didn't test 'just making a call'
It was much easier to just make calls on a 3310, in fact Siri is not a patch on the 1930's concept of asking a lady at the exchange to patch you through.