But people do have knee-jerk reactions, and people do overreact for fear of it being bullying next time. None of those are likely to be necessary on this case, but people's feeling aren't very contextual. Many people will react to overreaching political correctness for fear alone, and it isn't nice for the GP to accuse them of bullying.
Yes, it's sad what people do out of fear. But excusing and ignoring unpleasant behavior as a "knee-jerk reaction" or "overreaction," and complaining about someone criticizing it, has many, many dangers of its own.
But people do have knee-jerk reactions, and people do overreact for fear of it being bullying next time. None of those are likely to be necessary on this case, but people's feeling aren't very contextual. Many people will react to overreaching political correctness for fear alone, and it isn't nice for the GP to accuse them of bullying.