" If I cannot get all the items on my list at a single store, then I will immediately stop going to that store."
You've got it completely backwards - this new policy is designed for you - the goal is to ensure they always keep product in stock, and the "holes" are a forcing function. Previously WF would just put something else in place, thereby reducing the pressure to restock. Now, the goal is to quickly as possible, ensure they have everything available.
No, it's completely not designed for me. My local supermarket has kept the same items in the same places for 5+ years. They keep things in stock by going to the store room and filling shelves up when they get low. Just In Time Delivery works when you are building cars, but it falls flat on its face in a grocery store. If I see an empty shelf, I assume the business isn't being run properly. If I can't get all my shopping done in one place, I go to a store that gives me that option.
Trying to get consumers to change their grocery shopping habits never works.
> the goal is to ensure they always keep product in stock, and the "holes" are a forcing function
This empty shelves thing is enough of a thing that it seems like it's not really working.
And empty shelves sends such a terrible message to everybody who encounters them that I question the wisdom of who picked that as a "forcing function." Whenever I see that in a store, it just reeks of failure and decay.
You've got it completely backwards - this new policy is designed for you - the goal is to ensure they always keep product in stock, and the "holes" are a forcing function. Previously WF would just put something else in place, thereby reducing the pressure to restock. Now, the goal is to quickly as possible, ensure they have everything available.