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I worked for a company that was in 50K/ month spend in AWS there is basically 0 service. Now I work for a company with serious monthly spend in millions we pretty much can get access to competent eng. immediately.


It's all about who your TAM is. A good TAM will have your back from the jump. A bad one...not so much.


TAM == Total Addressable Market


TAMs are technical account managers. You get them with the enterprise support that you should be buying if your livelihood depends on AWS.


And the worst of both world. Work for a company that spent tens of millions on their own datacenters only to get neither half of the services nor half the quality.




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