Provocative ideas are critical to discovering truths that consensus won't find.
The reason Facebook (and many successful tech companies) is successful is because they relentlessly experiment and iterate, killing off ideas that don't gain traction while embracing those that do. Often times the ideas that do get traction are unexpected, but revealed because of a culture that allows any idea to be thrown into the dialogue.
If you can't say something provocative without fear of it later coming back to haunt you, folks will be less likely to raise uncomfortable, or non-consensus, ideas. This will lead to less innovation. It's also okay if it's wrong. And if it is wrong, folks should be willing to push back. That's how a high-functioning, ideas driven organizations thrives.
It seems like a poor lie in this case though, doesn't it? His statement doesn't say "let's talk about this", but he is specifically saying that the ends justify the means.
And provocative is important, but I would be surprised if employees didn't agree that "Facebook causing bullying or terrorism" is a bad thing.
Is this "don't worry we're mature enough to police ourselves"? This is of public importance when Facebook decided to have such lax privacy policies as to allow the CA leak to occur.
I think what's good for the public is important to consider, hopefully more than what's just good for Facebook and their shareholders.
Theranos have innovated themselves to oblivion. We must learn that there's a definite line between innovating and blatantly generating noise for the sake of new noise (also supported by inverstors).
How do you tell Theranos from not-Theranos before you'd invested a bunch of money in them?
As far as we know there were quite a few large players in the industry who were uninterested in Theranos - which means they have rejected their ideas before the ideas came into living.
Societal utility is a weighted average. Any worthwhile process will have positive and negative outcomes. Those that endure will provide greater upside than downside.
I believe that a process where any idea is given consideration is preferable to one in which ideas are suppressed. We need all the "bad" ideas to discover the "good" ones.
I'm perplexed by the downvotes. So I can refine my understanding, I'd love to know where I'm thinking incorrectly. Here is what I think are the possible counters to what I proposed:
1) Societal utility is NOT a weighted average - namely, an acceptable outcome will only have positive externalities.
2) Processes in which ideas are suppressed are in general preferable to those in which ideas can be unconstrained
3) We can discover the full set of "good" ideas without being exposed to "bad" ideas
Where else is the disagreement coming from? What are your insights that lead you to reject what I've proposed?
A process where any idea is always given consideration is naturally highly vulnerable to sybil attacks.
For example, there's a reason why once upon a time we had agreed (as a society) to never accept any new potents for perpetual motion machines - because the only ideas that were left are the bad ones, and we can prove it.
Now if there comes a time in history when the laws of physics suddenly discover something new - we may re-approach our decision. But I don't think many educated people believe it's going to happen anytime soon.
That's the point though - we only know that perpetual motion machines are not yet possible because nearly every testable idea we've come up yields nothing. Our system is better for allowing, and dismissing, bad ideas than never allowing them at all.
I'm not sure where you're going with this. Facebook allowed these terrible ideas to proliferate which is why we have lost our privacy and rights to "subtle language" and "questionable policies." Now people are acting like the choice is between allowing these ideas or not allowing them.
In reality, its much more nuanced. It turns out a lot of people think the ideas are horrible, offensive, and immoral. Thus Facebook can continue to embrace these ideas and lose employees and public respect, or they can not embrace these ideas and hopefully recover some reputation. It isn't about "disallowing" these ideas. Its about not building a business around screwing people over if you don't want to be known for screwing people over. Something can be allowed without memos from top ranking managers dictating that this is the way the business runs (and will run in the future in China)
So you'd agree with the fact that sometimes calling someone on their bullshit before giving them money is a viable strategy?
I had to put "innovated" in quotation marks - I meant it in a symbolic way: "innovation is what Theranos were selling to their investors and then they either realised they could not deliver or they have blatantly lied from the beginning".
Agreed. In addition, tech companies are successful because they enter into mostly unregulated markets (this is a truism of new markets in general, govts can't predict where new markets will pop up so they aren't regulated when they do). Regulation and experimentation are kind of inherently at odds. Unfortunately what we are learning about FB is that regulation probably should have happened when the CEO started referring to his company as a utility.
I think it's much too early (and much too close-minded) to call Facebook successful. Yes they have made a lot of money already, but their story is just beginning and it's a big eager to call Facebook a success.
Facebook is Public Enemy #1 right now, and for good reason. Success is defined by more than Money - and even at that, Facebook's not shown success in its stock price recently anyhow.
Facebook is not a success. Facebook has been used to systematically dismantle democracy and to fuel fear and hatred and lies into the American population at large scale.
Facebook does emotional experiments on you without your direct knowledge or any outside influence. Facebook has been hell-bent on testing to see if it can make hundreds of thousands of people simultaneously depressed. They can do that and they are proud of it.
All the money in the world doesn't turn Facebook into a success. It is a moral pit of hell and will never been seen as "successful" by most people or hopefully anyone.
"Facebook does emotional experiments on you without your direct knowledge or any outside influence. Facebook has been hell-bent on testing to see if it can make hundreds of thousands of people simultaneously depressed. They can do that and they are proud of it."
Evidence please?
There was one test conducted with 600-700k users (out of 2 billion plus). This is negligible and honestly not statistically significant enough.
Plenty of reasonable concerns around political advertising, bad actors, transparancy into who is funding / buying ads are largely things to be concerned about.
However, errant ranting as above is not exactly helpful to this debate.
Also calling $FB not successful is laughable? On what grounds can you actually say this?
There is almost no evidence that the ad product actually influenced america (it was more likely TV). If you need to be educated about advertising i'm happpy to help you here but as someone who does this for a living I can categorically tell you this - the ads did not sway the election based on the pseudo-science bullshit from Wylie, Nix and anyone else in CA.
Your post is one of the more bizarre things I have read on HN.
On the one hand, you ask for evidence. On the other hand, you admit it happened?
Then you suggest that it is not important because it is "not statistically significant enough", as if the numbers you mentioned aren't staggering? That's a bit like saying it wouldn't be significant if Rhode Island fell into the Atlantic because it only affects a tiny percent of people on Earth. Is statistical significance the only significance there is...?
A comment on the study itself, if you're here just for discussion around Facebook please move on:
I think the results of these study are not necessarily surprising. Perhaps the most intriguing bit is this:
> This observation, and the fact that people were more emotionally positive in response to positive emotion updates from their friends, stands in contrast to theories that suggest viewing positive posts by friends on Facebook may somehow affect us negatively, for example, via social comparison (6, 13).
Which I think should be looked at more closely.
Yet, I mean, hasn't this been assumed/understood to be the case about media we consume for a while (the fact it affects our emotional state?) A quick search seems to support the claim that it is widely understood that TV has the same effect [1], and I think it's been known (or at least assumed) for a while that the emotional content of other broadcasting media can have deep effect on our emotional state. During the War radio and posters were used to keep populations calm (ie, "Keep Calm and Carry On") or angry. Today Fox News, CNN (most media companies actually) try to keep you scared and mad.
I'd say in that sense the results are not very surprising, though it's interesting to think of this in the context of the internet, because internet communication is two-way and and actors are small. Rather than being a single big broadcaster reaching all nodes, social networks are more federated and clique-y. This could imply a self-enforcing network effect. If the network's collective feelings affect each individual's, it's not hard to imagine the effective reduced positivity further worsening the mood of the collective in a vicious cycle, or the opposite. The same "rich gets richer" effect should apply for positive emotions too.
Idk, I personally thing that's kinda crazy, and would like to learn more about it, where the critical points lie, and how these effects might spread across a broader network. Would the positive and negative one tend to cancel each other out?
If you look at Figure 1, I have to wonder if the difference seen in the chart on quadrant one (Positive words / Positivity reduced) being larger than the delta on the other charts means anything for this natural evolution and network effect. Is this just an artifact of the way things are measured, or does it go deeper into our psyche?
Are you really justifying making hundreds of thousands of people depressed, just because they didn't make millions of people depressed? The distances people will go here to defend Facebook are literally insane.
Making even one single person depressed on purpose is 100% pure evil. Hundreds of thousands of people depressed is a massive crime against humanity. There are sources all over the internet for this. Also I do not think Facebook had 2B+ users in 2014 or so when the "study" to hurt people was done - but that doesn't matter anyway.
> This is negligible and honestly not statistically significant enough.
300,000 depressed people doesn't matter to you? It's not statistically significant? What do you even mean by this? This is literally the most offensive thing I have ever read in my life.
> Also calling $FB not successful is laughable? On what grounds can you actually say this?
Yes I am. On the grounds that it is based on revenue from stolen money, illegally gotten gains through criminal behaviour and morally wrong actions. Not only that it is dirty money driving that price up, but it's so early in FB's days it doesn't make sense to call the stock successful yet.
For the nth time, would you please stop posting overwrought rants to HN? Few people would disagree with you that this is an important topic and I imagine most of us mostly agree with your views. But that's obviously not as important as preserving this place for substantive discussion, and what you're doing breaks it badly.
We need you to stop this habit of going beyond the pale if you want to keep commenting here. We like you and don't want to ban you but if you keep ignoring our warnings and requests about breaking the site guidelines, what choice are we going to have? So please fix this.
In case it helps, here is how I have tried to fix this in my own case: (1) notice when my system is agitated; (2) don't post until I am less agitated; (3) go over my comment after it's up and edit out any leftovers.
Your definition of success in this context is purely about the number of people involved? That doesn't make sense and is extremely scary. Is Donald Trump also a success, since he got nearly 100% of the world talking about him and paying attention to him?
There is a lot more to success than attention and time and adoring fans spending their life using your services and talking about you. If that is your definition of success, then humanity will "success" its way to death faster than ever with such successful people like Mark Zuckerberg and Donald Trump uniting us all.
These are not successful people. They are plagues on society and the attention they get from billions of people is harmful, not an indicator or even the defining metric of success.
Edit:
In response to the comment below (since I am no longer allowed to post on HN, maybe too many downvotes?)
> Donald Trump, Facebook, and Mark Zuckerberg are highly successful.
Really? It doesn't seem to me like any of them have met their goals yet or are even remotely close. Maybe we should ask them what their goals are? Donald sounds 100% miserable every day. Was it his goal to be so upset and miserable all the time?
Facebook and Mark sound equally sad and messed up and dealing with major major issues that would make any person feel like they're doing really hard things and are nowhere near success.
Donald Trump, Facebook, and Mark Zuckerberg are highly successful. But success does not mean good or moral, often it's exactly the opposite traits that lead to success.
The reason Facebook (and many successful tech companies) is successful is because they relentlessly experiment and iterate, killing off ideas that don't gain traction while embracing those that do. Often times the ideas that do get traction are unexpected, but revealed because of a culture that allows any idea to be thrown into the dialogue.
If you can't say something provocative without fear of it later coming back to haunt you, folks will be less likely to raise uncomfortable, or non-consensus, ideas. This will lead to less innovation. It's also okay if it's wrong. And if it is wrong, folks should be willing to push back. That's how a high-functioning, ideas driven organizations thrives.