The description you gave is of a dysfunctional organization.
If it's expected that a rule is to be broken to get a task done, the risk of the backfiring will be borne by the rule breaker. If i am am employee, i will not risk breaking any rule that i have not gotten in writing from somebody higher up that they're OK'ing.
Or, i will have to be paid more for taking on the risk.
> The description you gave is of a dysfunctional organization.
True but irrelevant. In my experience organizations are just like people in that every single one of them is dysfunctional in some capacity. You find ways to work around the dysfunction when it can't be fixed and life goes on.
If it's expected that a rule is to be broken to get a task done, the risk of the backfiring will be borne by the rule breaker. If i am am employee, i will not risk breaking any rule that i have not gotten in writing from somebody higher up that they're OK'ing.
Or, i will have to be paid more for taking on the risk.