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It's like Russian roulette. Sure, five chambers out of six are empty and won't hurt you at all. But you still might want to slow it down with a process to make sure there isn't a round in the chamber.

Someone, can't remember who (and I wish I did!) said "Process is the scar tissue of organizations". These processes don't come from nowhere. They come from specific negative experiences the organization had.

The problem is that it's easier to add process than remove it or clean it up so it isn't so stressful. So once process is really slowing things to a crawl, it's time to clean up, but it's a real chore.

This is my career, basically. I come in to big organizations with big legacy messes to try to make things easier. Reducing the headaches of awkward and often unnecessary process is close to my heart. But a big part of that is recognizing the necessity of process. There's a huge difference between "this is frustrating" and "this is worthless".



> I come in to big organizations with big legacy messes to try to make things easier.

Is your current business - http://congruence.io ?

It redirects to https://congruence.io with invalid SSL certificate...


Yeah, Congruence is kind of dead in the water right now. I should fix that, but it's going to be a while before I have the time to tackle the project again.

My current work is as an ordinary devops engineer at a very, very large company.

I do want to go after the problem space again (mostly, helping find the problems caused by interdependencies of complex, slow-changing systems - "System A changed, so System B broke"). But it's a seriously nontrivial problem, which is why there aren't any good products out there for it.




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