> The measures taken by the online content sharing service providers should be without prejudice to the application of exceptions and limitations to copyright, including in particular those which guarantee the freedom of expression of users. For that purpose the service providers should put in place mechanisms allowing users to complain about the blocking or removal of uploaded content that could benefit from an exception or limitation to copyright. Replies to the users’ complaints should be provided in a timely manner. To make these mechanisms function, cooperation from rightholders is needed, in particular with regard to the assessment of the complaints submitted and justifications for the removal of users’ content.

Emphasis mine.

The section also says member states are free to put in place independent authorities to assess these, although I'm sure somewhere else it in this is a requirement rather than simply a suggestion. I'll update if I can find it.

https://www.consilium.europa.eu/media/35373/st09134-en18.pdf