> 2018 is the year that we learned that complex social problems can not be solved by technology.
I’ve been hearing this notion, asserted with simplicity and exhaspiration, for the past 10 years. I don’t agree. “Technical solutions to social problems”, certainly do exist. Sewer systems that keep people from contracting cholera. Cold chain logistics systems that bring nutritious foods into the hearts of cities. Prosthetic limbs and wheelchairs that give people mobility. Locks which let people keep strangers from attacking them in their homes. Sms networks that let farmers understand the markets for their crops. Do these solutions have problems? Yes. We live in a world of tradeoffs and no matter how terrible the disease, we must balance benefits and harms for every treatment.
Failures reveal failure modes and a vocation kf building things in an increasingly complex world calls us to learn more broadly about the possible impact of our work and the history of systems made of humans. If we are to call engineering a profession, we can’t abandon our calling to solve the complex social ills of our societies.
Maybe it's more accurate to say that complex social problems can't be solved by technology alone. There's been a rarely questioned assumption that a bunch of hackers in a room together can single-handedly disrupt and reshape society in constructive ways. I think we're seeing now that this is a naive and even dangerous point of view.
To elaborate on your examples, things like sewers and wheelchairs benefit us but they depend on a social and legal framework to do so and require coordination, planning and consensus to be useful.
I’ve been hearing this notion, asserted with simplicity and exhaspiration, for the past 10 years. I don’t agree. “Technical solutions to social problems”, certainly do exist. Sewer systems that keep people from contracting cholera. Cold chain logistics systems that bring nutritious foods into the hearts of cities. Prosthetic limbs and wheelchairs that give people mobility. Locks which let people keep strangers from attacking them in their homes. Sms networks that let farmers understand the markets for their crops. Do these solutions have problems? Yes. We live in a world of tradeoffs and no matter how terrible the disease, we must balance benefits and harms for every treatment.
Failures reveal failure modes and a vocation kf building things in an increasingly complex world calls us to learn more broadly about the possible impact of our work and the history of systems made of humans. If we are to call engineering a profession, we can’t abandon our calling to solve the complex social ills of our societies.