I really want to like ProtonMail. I do like them, in fact.
Unfortunately, their business email offering only has one advantage: the encryption. Every other feature that's important for running a business (IMAP, shared inboxes, automatic forwarding capability, etc.) is severely lacking. My company just switched because we simply couldn't deliver quality customer support inside the confines of Proton's system. After switching, I realized how much I was missing from "normal" email systems. A polished business email offering really does make a major difference.
That being said, I really like their stance on privacy and their determination to make secure email a default, so I'm considering moving my personal email to them (ironically from the same company we just switched the business to).
I hope they can use some of this €2m to address shortcomings in their email platform so we can eventually switch back.
Protonmail employee here. Appreciate the feedback, would you be willing to have a call to discuss? Business feature development is high priority for us and we’d love to hear your problems first hand to ensure they are all addressed in the coming releases.
I don't like the recent development of Australian privacy (i.e., lack of) laws, but I'm willing to give Fastmail a chance to address the issues—and switching is easy enough to allow us to transition to another provider if that becomes an issue.
Unfortunately, their business email offering only has one advantage: the encryption. Every other feature that's important for running a business (IMAP, shared inboxes, automatic forwarding capability, etc.) is severely lacking. My company just switched because we simply couldn't deliver quality customer support inside the confines of Proton's system. After switching, I realized how much I was missing from "normal" email systems. A polished business email offering really does make a major difference.
That being said, I really like their stance on privacy and their determination to make secure email a default, so I'm considering moving my personal email to them (ironically from the same company we just switched the business to).
I hope they can use some of this €2m to address shortcomings in their email platform so we can eventually switch back.