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That's true, the article says Cognizant offers "a 24/7 hotline, full healthcare benefits, and other wellness programs". But at the same time, it quotes the on-site counsellor as having said "I don’t really know how to help you guys" when an employee went to him for help.

This leads me to believe that there is a qualitative difference in the calibre of benefits Cognizant provides versus those that Facebook provides.

Further, since the job has high turnover and can be expected to put a high toll on an employee's wellbeing, it's also important to me to think about what happens to their benefits if/when they quit. In the US model of employer-linked healthcare, this tends to result in losing your benefits when you need them most. By contrast, other organizations that do similar moderation jobs seem to offer psychological health care treatment even after the employee leaves the company. See https://www.theguardian.com/news/2017/may/25/facebook-modera... for more info.



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