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As somebody with complex health problems: These sort of telemedicine/urgent care arrangements, where one visits with a random nurse practitioner or doctor, without near complete access to your medical record and without proper follow up, can be disastrous.

I am not blaming Amazon for anything. I am pointing out that your health problems need to be followed up, with your general practitioner (GP), if you have to visit an urgent care, even if you are "healthy". In many cases, all you really need to do is have the urgent care medical records transferred to your GP--and confirm that the GP office got them.

Considering that the third leading cause of death in the US is preventable medical errors [1], complete and accurate health records are important. In fact, this was how I was properly diagnosed with a very rare disease. I am now in remission and I get a second chance to live my life.

[1] https://www.npr.org/sections/health-shots/2016/05/03/4766361...



For someone like me who gets really bad poison ivy about once every 2 years these appointments are amazing. I get to tell the doctor exactly what is wrong with me and what protocol works best. I don't have to miss work (remote) and it only costs me 30 min of time. If these types of visits are not right for your situation don't use them.


I agree with you 100%. But it is still very important that your GP gets the records from the service, and to use a service that can do this.




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