I have been a Schwab customer for over 10 years. I can’t speak highly enough about their service. I wouldn’t think of using a different checking account. I have only had two issues

1. At least 5 years ago I had a 6 digit password. If I typed in my password plus some extra digits I was able to log in. That never felt right to me.

2. I had just gotten a new debit card and was traveling outside of the us. When trying to activate my debit card via there international number it wouldn’t pick up my key pad. The customer support person seemed to think it was a known issue. I couldn’t just read the number to them for some reason. It was very annoying.

Over all I have had an excellent experience with Schwab