Pretty sure the Xfinity data cap is 1TB. I just checked, and I've used just over 1.3TB this month (yay streaming TV), no notice, no MTM, maybe I'm .... lucky?
Update: I used 1.6TB the month prior - also no notices. Maybe it's because I have Xfinity at my office too? No idea why they aren't harassing me.
I believe they give you 2 months of going over before they start charging you as a 'warning' that you're over the data limit. Not sure if they warn you if you go over in those two months or not.
The injections where particularly annoying for me because I was planning on getting the capped removed, but wanted to use those two months before doing so. I started getting those warnings about 2-3 weeks in for both months.
In my experience, they do warn you during the 2 months where the overage fee is warned. The injected message might be slightly different to indicate that it is one of your 2 months where the fee is waived.
Egad. If you see my updated comment I went well over last month (1.6TB), and now this month as well. We'll see what they say. Like most people, Xfinity is my only high speed Internet option.
I looked back, and over the summer I used well over 1TB for several months. Not a peep from Comcast. I'm going to shut up now, before Murphy's law applies.
i wonder if the data cap is just at the router level or if they charge you for whenever you use any of the other xfinity hotspots that they set up on their customers' routers.
If you've gone over before, they will charge you $10/50GB of additional data, capping at $200 more a month.
You can pay them an extra $50/mo to remove the data cap.
This is coming from someone who unknowingly got a $200 bill one month because of Comcast.
I left them and don't regret a second of it. Terrible customer service all around, and just an evil company from the top down, especially after having read Farrow's recent book Catch and Kill.
When I moved to Daly City my options were either Comcast or DSL. I picked DSL (w/ Sonic), at significantly slower speeds. Sonic's DSL is just resold AT&T DSL, which I also hate, but I hate Comcast more.
If my only options were Comcast or dial-up, I'd probably still pick dial-up.
I would love to see the news story about Comcast having fewer remaining subscribers than the DSL provider...
still wouldn't make them change their practices, I believe they are too far corrupted to ever 'heal', but it would be hilarious if they gave up serving an area because it wasn't economically viable anymore.
Also, the cap is still 1 TB even if you're paying them $127/mo for the 1000 Mbps service, so you may as well just consider that +$50 an extra hidden fee for anything over 250 or 500 Mbps, assuming you're actually using it.
AFAIK, if you have a plan that comes with the Xfinity router, you don't have a data cap. Otherwise, you need to pay for unlimited data (which is pretty hard to explain to the call center people who really want to sell you cable and/or a landline).
Update: I used 1.6TB the month prior - also no notices. Maybe it's because I have Xfinity at my office too? No idea why they aren't harassing me.