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I left my umbrella in an Uber in NYC once. I found the driver's number in the app and they were back a few minutes later and I got my umbrella back. This wouldn't have been so easy if it were a regular cab.


And? You got a $5 umbrella back. That has zero relevance to the business model of a multi-billion dollar enterprise.


I left $5000+ worth of camera equipment in an uber once.

They went 40 mins out of their way to return it and tried to refuse the money I offered them for their trouble.

This would have absolutely not happened with a cab.


It's why I pick Uber over a taxi. How is that irrelevant to this discussion?




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