Probably true for AGI but the overloaded term "AI" could be applied to learn from how people use software to _carefully_ suggest improvements.

Usage stats could help you improve a user interface, teach users new skills (eg: "you always do this, here's a shortcut to save you time"), perhaps more personalized operating system interfaces and defaults.

You probably don't need a fancy pseudo "AI" system for any of these, but that's the current gold rush so someone's gonna do it