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Nobody is as a bad as Uber.


Uber has been staunchly pro-consumer. Their antics and legal shenanigans were always going up against either the local government or their drivers.

As a customer I’ve never had a complaint about their service outside of the asinine decision to add tipping.


The straw that broke the camel's back for me was when Uber was a platinum level sponsor of a conference in Oakland on police militarization. And by that I mean a conference whose goal was to promote the use of military gear by police.


> Uber has been staunchly pro-consumer.

They don’t let you use their app without adding a credit card, even if you have more than sufficient credit with Uber to pay for a ride.


That's a pretty minor thing to hold against. A rider can cause any number of issues in the car including a very common issue of throwing while returning from a drunken night. How do you charge that person then? Lot of companies also use credit cards to tie account to a person so they don't abuse the initial sign up bonuses.


Yes, that is a relatively minor thing, but it remains a way that despite being "staunchly pro-consumer", they're less pro-consumer than traditional taxis.

> How do you charge that person then?

They could require a credit with Uber sufficient to cover that charge if someone wants to take a nighttime Uber ride.

> Lot of companies also use credit cards to tie account to a person so they don't abuse the initial sign up bonuses.

Yeah, but still, companies tracking purchases via credit cards is definitely not "pro-consumer".


If that's what we start calling pro-consumer companies then you will hardly find any pro-consumer companies. I can't even think of a company that is "perfect" if you are taking issues with such things.


I don’t have any anti-consumer complaints to make about my local pizza joint.




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