A funny side-effect of this that I ran into: customers who went to tortuous leng...

		silveroriole on July 14, 2020 \| parent \| context \| favorite \| on: You've only added two lines – why did that take tw... A funny side-effect of this that I ran into: customers who went to tortuous lengths to avoid requesting a new page or button, because they’d had that past experience of ‘just a button’ taking 2 weeks. They still wanted all the new functionality, but glued onto the existing pages/buttons because they thought it would save time! An interesting misunderstanding :)

See that all the time. It’s why you need proper requirements gathering, to get past that kind of thing.