OK, yes, if you are the IT dept, you are on the hook. At least if you are the ones who picked windows. But maybe you didn't and strategically protested the directive to use windows that came from up above. Then again, you don't really have to care, not your problem...
It is your problem because IT’s job is to prevent this stuff from happening. It doesn’t matter if the order came down from above, you need to do what you can to mitigate damage.
There is a world of difference between "job" (try to do it properly) and "responsibility" (you are on the hook if things go wrong). If the order came from above and you pointed out the problems, it might still be your job. But not your responsibility.
You buy support contracts and software from Microsoft so you don't have to care. If Microsoft fails like in this case, you just shouldn't give them money. In all cases, no need to ask anyone but Microsoft for a workaround or other info.
Why even bother reading anything on this site or commenting here when you can always just go to the source or manufacturer? Obviously, you have all of the answers anyway. Its clear no one here has anything to offer you. The rest of us however find value in understanding the experiences of others.
