I can relate to this. One way to look at this is that dev-team is where majority of IP is created and not in teams like support/qa/docs/PMs. Over the period of time, they are also the reservoir of domain knowledge.
This often results into nuisances like:
1. Instead of reading product docs people will ask questions directly over slack (e.g Do we support Windows 2008? Do we have feature X?)
2. Adding dev team in a slack channels in which sales can directly ask questions which ideally should be answered by Product Managers.
I can relate to this. One way to look at this is that dev-team is where majority of IP is created and not in teams like support/qa/docs/PMs. Over the period of time, they are also the reservoir of domain knowledge.
This often results into nuisances like:
1. Instead of reading product docs people will ask questions directly over slack (e.g Do we support Windows 2008? Do we have feature X?)
2. Adding dev team in a slack channels in which sales can directly ask questions which ideally should be answered by Product Managers.