The article ends with "reasonable exchanges are only possible with reasonable people". If you have an unreasonable manager or are dependent upon unreasonable people, there is no amount of meditation upon unaligned goals or rationalisation that will change the situation. Expecting everyone to act rationally in the best interests of a shared goal is an exercise in frustration and a fast track to burnout.
I think the article casts to many people ("All managers") as unreasonable. That seems significantly wrong to me, and feels like it would be counter productive.
