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Why Google+ Will Take Half of the Social Networking Market from Facebook (launch.is)
54 points by jasonmcalacanis on July 4, 2011 | hide | past | favorite | 52 comments


> * While my BUZZ prediction was way off (thanks to Google freezing development!)*

This floored me right here. He's laying the blame of his failed Buzz prediction at Google's feet? The reason Google stopped developing Buzz is because it was stillborn. Either man up and take credit for it or else don't mention it, don't stick a waffle in parentheses and expect people to take your next prediction seriously.

I remember the prediction at the time because it was so irrationally exuberant:

http://news.ycombinator.com/item?id=1116363

Google+ is obviously a lot better than Buzz, but I don't understand the justification for coming with these hyperbolic predictions. There's a big difference between impressing the bubble-within-a-bubble early adopters interacting with Jason's punditry and crossing the chasm in the way that Facebook has done.

Jason didn't give a timeframe for this 50/50 split, but I'll repeat my statement from 508 days ago with reasonable terms:

Mark my words, 3 years from now Google will not have taken 50% of Facebook's market share.


Perhaps Facebook won't have just 350 mil users 3 years from now, but that doesn't mean Google+ won't have 350 million users 3 years from now.

Usually the disrupted companies don't notice that company disrupting them is stealing their users because they are still growing by adding more mainstream users, while in the same time the disruptor is stealing their early adopters.

This is what happened to RIM and why they refused to believe they are in danger until this year, and it's what's happening to Firefox.

By now most of the early adopters of Firefox have moved over to Chrome, but the numbers didn't show that because as Firefox had years of age and its brand was more known, it continued to gain more mainstream users, and overall even having a net growth. But eventually the disrupted company reaches a peak when they stop gaining new mainstream users because the early adopters that have left start having a major influence on the mainstream, and they start bringing them over to the disruptive service or product. It happens again and again.


By now most of the early adopters of Firefox have moved over to Chrome

I'm experiencing the opposite. Google's handling of what used to be a good browser has provoked me to the point that I do not feel comfortable using Chrome. I've moved back to Firefox because it's a browser which I can control, not a browser which controls me.

Chrome's primitive and failed extension-model (still) also makes Firefox look better when compared head to head.

Chrome used to be a browser for techies, but is now merely a good mom & dad browser. Because Google explicitly drove development in that direction. It will probably gain market-share as consequence of that (and because Google is advertising it fucking everywhere). However, power-users will probably leave Chrome now that Google has used them to promote it and no longer sees any need to appeal to them.

In fact, Google seems outright hostile against any power-user needs at every single point, bar the web-development module. Everywhere else Google is dumbing things down at the expense of technical detail. As a power-user I find this extremely unsexy.


Could you give some examples of what Google has changed to make Chrome a worse browser?


There has been several, but I've been back on the FF-wagon for a while now and it's hard to remember them all. Examples of things which did seriously annoy me:

URL protocol-obfuscating. Besides being an aesthetic nitpick (lack of consistency) it allows creating confusing and irregular behaviour with copy & paste. There was a massive backlash of power-users wanting this toggleable to no avail. Google's response was basically "we make defaults, not options".

Google's anti-Flash Jihad with added causalities. I never had any issues what so ever with Flash in Chrome. Not once did Flash crash my browser. Never. But immediately when Google decided Flash was a stability risk and intervened to isolate the browser from Flash, instantly the result was that having Flash installed or active would always crash Chrome no matter what. Basically Google forced me to uninstall or disable Flash entirely if I wanted to use Chrome. Just because they said so. They made the decision and didn't make their anti-Flash jihad an option for me to enable or disable. You would think Chrome suddenly crashing on its own for no reason would be considered a high-profile bug, but this was not fixed at all in any subsequent updates.

After 3 updates without any fix Google had lost me entirely. I'm not even using Google Chrome for development purposes or verification at this point. The product is so overly Google-driven and Google-decided that it's not of any interest to me what so ever as a end-user who wants more than defaults, be they set by MS or Google.


FWIW, dropping http landed in Firefox trunk a few weeks ago, so you can expect it to show up fairly soon. Though, it'll probably be toggleable in Firefox :-)


I agree with you. Jason is a professional link baiter as far as I can tell


Facebook's additional growth due to Zynga was a epilogue after it's initial takeover of the space. Facebook had three big things:

- It went live one campus at a time. Each campus went from 0% to ~100% adoption in a viral explosion as the buzz spread around. They had enough features (photo tagging) to keep college students coming back.

- The News Feed had the 1-2 punch of being both a huge technical challenge (causing competitors to lag) as well as a game-changer for the stickiness of the site and the entire premise of why people go to social networking sites. It was like nuclear fuel for the two human traits that lead to using Facebook: voyeurism and narcissism.

- Facebook from the very beginning valued technical talent. When the News Feed was released it was clear they were going to be the winners of this contest since they were probably the only ones capable at the time of building it and knew enough to build it in the first place.


I'm confused, what's the technical challenge of the News Feed? Scaling? Efficiently determining the most relevant news per user?


Efficiently determining the news feed per user is a pretty big technical challenge when you get to 500m users (which probably means a million or so news feed requests per second, possibly more).

If you think about it, there are broadly two ways you can handle me posting an update which appears in my friends' news feeds:

1. Post an item which is has my user ID as the owner, and each time one of my friends reads their news feeds you join together all the news items based on a 'friend' relationship (presumably a many-to-many link), order them by timestamp and do all the filtering necessary where they've clicked "don't show this kind of update from this user".

2. Store a news feed per user and update all my friends' news feeds when I post something new, remembering to keep everything in sync should I delete the post, be removed as a friend etc.


I believe the news feed was originally generated every 20 to 40 minutes for each user, regardless of whether they were on the site. This way, caching was extremely effective and the architechture could withstand downtime on the feed generators. I remember a few days where the news feed didn't update at all.


While the news feed is certainly not trivial, I think you have a point in that it wasn't news feed's technical prowess that made it a game changing feature for facebook. In fact, there was a pretty vocal displeasure among its user base about the news feed feature. In the end, however, (in a slightly biased reading) it fuels the fire of narcissism most efficiently, and therein lies its true power.


Why is there so much discussion about what might be the success or failure of Google+? it's all noise.

In 12 months (even less), there will be enough data to argue definitively, so what is the reason for having an opinion now. I'm not bashing you for your opinion, the whole argument is immature. Lets wait a little before psychoanalyze everything about this.


We're not all 100% rational robots. We work in this field. It's fun to discuss possibilities; wonder about the future.

And, to be honest, the hive mind is _generally_ right about these things. Remember Color and how everyone was so sure it was going to fail spectacularly? And remember how it did? Or how skeptical everyone was about Diaspora? Or OpenID? Or how early most people realized that Facebook was going to destroy MySpace? It's not just noise. Well, Buzz may have been noise... and so may be Google+... but it's fun to talk about it.


but it's fun to talk about it.

The problem is that such speculation often gets disguised as serious journalism and pundit analyses when, at this point, is just gossip and opportunistic click bait.


> opportunistic click bait.

Bingo!


I think it's a symptom of all of the advice in web 2.0 etc. entrepreneurial circles along the lines of "promoting brand you" and "always be blogging". A certain segment seems to believe in always offering their opinion on everything even if they have no experience in the subject and no particular insight.


It reminds me of a movie I watched in High School biology (Race for the Double Helix) where many of the scientists kept trying to guess if DNA was helical prematurely before Rosalind Franklin snapped at them about their pointless presumptions. I think people just like to speculate, given the chance that what they stated actually ends up happening -- makes them feel insightful.


I upvoted you, but the point you bring up is not unique to Google +. You should of instead asked:

>Why is there so much discussion about what might be the success or failure of products/services/companies/etc? It's all noise.

And the answer to that question is quite simple. If there are people out there willing to read it, then there are people out there that are going to write it. Online journalism and blogs have made these types of articles the norm.


>Why..?

maybe because if you invest when everything is definite, you take less risk and get less income?


Exactly, and even if you don't invest, it's a way to test and refine your understanding of the world.


I wish I could give you 100 up votes, but I guess one will have to do.


The analysis seems lacking to me, and a little scattered.

I really like google+: I prefer it to twitter and linkedin, and will use it as a replacement for them. In my opinion, it's not really a facebook killer, though; as pointed out here in the comments and elsewhere around the internet:

1) Bootstrapping a very large social graph is hard. Facebook knows this and is urgently trying to keep Google's mitts off their own graph.

2) The UI design decisions make a world of difference in usage. Facebook just isn't going to be used like Google+; it does not truly conceive of, or wish to be, a multi-persona system. Zuckerberg doesn't believe in such a thing, and neither do his top executives. They frequently push the idea of an integrated work/personal life in speeches and interviews.

Facebook's design and usability (and privacy settings) exemplify this approach; they will appeal to plenty of people, perhaps even most.

It takes more brain cells and more effort to keep social interactions segmented.

The tool appeals to smart online people who wish to maintain multiple personas on-line; personal and work. Bloggers, and 'personalities' will find it most compelling, and anecdotally, that's who I'm seeing most in my stream (and finding it far easier to interact with them thn on their blogs/on twitter, incidentally).

It will find a great niche doing that; hopefully it will be a giant niche! I don't think it will replace facebook, or be anywhere near the 50% mark in users or engagement. It's too brainy a product, made by (great) engineers and designers, while facebook is still a party.

Generally the fraternity houses throw better parties, engineers make better cars. This is roughly the same in my opinion.


Incidentally, claiming Buzz didn't make it because Google pulled the plug is absolutely missing the point; Buzz was brutally confusing, had incoherent privacy and sharing mechanics, and had no separate interface, it mostly coexisted with gmail (if I recall correctly).

It was terrible; really. That's why it got pulled, and that's why it didn't get any traction.


With 200+ million Gmail users and another 50 million or so on YouTube, it's not exactly bootstrapping.


It is the lack of being able to keep work/personal stuff segregated on Facebook that has made me very wary of using their platform. I like the way circles makes this concept very easy I can easily decide who I am sharing content with and who I am not sharing it with.


Even though I know that currently in the real world that isn't always possible, ideally in the long term I think we should aim for a single persona too.


The killer advantage that he didn't mention is that Google search is used by a billion people worldwide, and is probably the start page for at least half of them. You still have to go out of you way to visit Facebook, by explicitly selecting it from your bookmarks, but seeing your Google+ notifications will be automatic and unavoidable.

Sure, some people will turn the feature off entirely or simply not have any friends to bootstrap themselves into the network, but hundreds of millions of people will be in a position where their interaction with Google+ will be automatic, and if you're already interacting with friends there, why bother going to Facebook?

Quite simply, a lot of people will be on both for a while, and use Google+ more and Facebook less over time.


If they don't start actually sending invites soon, a lot of the initial buzz will die and the people without invites will just stay where they are. If the person in a group who generally gets others on a service cannot get in, then it will be a problem. I don't think the gmail curve will work the same for a social network.


Apparently they opened it up already for all people to join, at least here in Spain.


I signed up for a notification fairly early but haven't received anything (USA). I also go to the plus.google.com page and it still has the we will notify you message.


Friends can "share" with an email address, the recipient receives an email with a "learn more" button/link and after they click that they are able to create an account. Sometimes the user will get a message stating that they are over capacity, trying again a day later generally works fine.

Out of my social graph about one-third of my friends are on Google Plus and that number will only keep growing in the future, currently about 3 - 4 a day are moving over from Facebook. It is already at that point that those who I communicate with the most have completely stopped using Facebook and are using just Google+


Is your social graph that is on google mostly tech folks? The problem I'm getting at is that a normal person going to the site is still getting the later message which means that quite a lot of social graphs won't show up since the one or two people needed to get them on cannot get on themselves.


Yes, most of them are my college friends, so they are technical. I've also gotten quite a few people on there that are not technical at all, they just wanted to give something new a try =). Had quite a few people on Diaspora that way as well.


too early to predict, Facebook now has real money to compete.

this is googles third attempt at getting traction in social networking market dominated by Facebook. open social, google wave and now +1.

Yeah this UI is slightly better, but this is a temporary craze period, they need to keep moving ahead launch usable addictive features, they need to make it a habit a addiction for its user.

also need to build a usable mobile app for all the platforms,having a android only app or integration in android core would cause a large drop-off


Google+ has already completely overtaken anything Facebook has offered me so far. Their mobile client for iPad is MUCH better than Facebook's. It remembers position in the stream when you click the back button rather than refreshing the page, it is faster and lighter weight.

I've only used Google+ the past couple of days but I already am sharing more content on it than on Facebook, I can share specific content with specific groups. My family doesn't care about git, but my co-workers probably do. My boss probably doesn't care for me talking about what beer I am going to knock back a six-pack of on the 4th, but my friends sure wouldn't mind discussing that.

Google's Circles has already made that much simpler. As for addicting features, faster page loads (Facebook uses a lot of JS and it can cause the page to crawl), instant updates (I was on the phone with my friend, and I heard him click his mouse and the post was already displayed on my screen), and the picture quality since it uses Picasa Web as the backend is much better than what is available on Facebook, and best of all Google seems to know how to run a CDN since I don't have to wait minutes for an image to show up.

As already mentioned the mobile interface is miles ahead of what is available from its competitors, and having used the Android app I can say it is absolutely fantastic. As I am personally an iPhone/iPad user I am looking forward to seeing what the app will look like once Apple approves it.


> [ third attempt ]

Does it matter that it's the third? This one is pretty compelling. All of my friends are already on it and we're all using it regularly. Whenever I go back to Facebook, it feels old and stagnant (no dynamic updates, no video chat, no noise control, terrible picture quality compared to Picasa, etc.)

> [ need to addict their users ]

Hm, well what's there is already quite enough for me -- but I'm not a heavy Facebook user. It's already been leaked that they're adding games by Florian Rohrweck.

> [ ui better ]

Uh, as an engineer I'd say this is more than just a UI refresh on Buzz or something like that. It's clear huge amounts of work on frontend and backend went into this.

> [ mobile client ]

Brad Horowitz said their iPhone app has been submitted to the approval process. The Android native app is probably one of the most polished Android apps I've ever used. The mobile web-app which has everything but the Huddle was available on day 1.


"Facebook won based on amazing technological innovations in the form of the app platform."

I don't think this is true. I know that people I was friends with on myspace who migrated to facebook did so because myspace got to be too much of an online pick up spot/crowded with sparkly graphics


This seems to assume that Facebook is just going to be sitting on their hands and watching from the sidelines...

Google+ seems very nice, but from an average user's perspective, does it offer enough benefit to warrant moving away from where the vast majority of your social graph lives? I'd say probably not. It'd be like choosing between a party with decent music where you know 20 people and a party with pretty good music where you know 2 people. Most will choose to stay at the first party.


For me and many others, Facebook has blown it. I want to be the steward of my own data. I want greater, easier, more granular control over with whom I associate or communicate online. Unless G+ has an epic fumble, they've got my eyeballs.

Even if G+ goes belly-up tomorrow, I'm still done with Facebook. If G+ doesn't grab a huge marketshare, it's shown the NEXT Zuckerberg how to build a social network without forcing "privacy is no longer a social norm" down users' throats. Facebook's days are numbered, IMO. Google has successfully exploited Facebook's weaknesses in such a way that I think everyone is kind of facepalming and saying, "Of COURSE! Why didn't I think of that?"


You are hardly alone. A year ago in a consumer satisfaction survey, Facebook ranked below the airlines. There is no reason to believe they are better liked today.

I have to believe that a company that is that disliked by its customer base is vulnerable.


  Google has a social network and a [mobile] operating system.
  Who’s going to have the best mobile social user experience?
While this is an attractive bet, as Google you would have to hope that neither your OS or network got too popular or you could quickly end up in anti-trust territory. Android being open-source changes things slightly but it doesn't solve your competitors' problem (deep integration access to your own stock devices).

  Zynga’s IPO filing shows $597.5M in revenue and $90.6M in earnings 
  in 2010. If Facebook had around $2B in revenue and $250 million in 
  earnings in 2010, and 99% of Zynga’s revenue comes from Facebook, 
  the math says Zynga could be nearly a third of of FB’s top and 
  bottom line.
That's some funny accounting.

  $1 invested in Google (at a $167B market cap) will make it to $2 
  before $1 invested in Facebook (at $80B market cap) makes it to $2.
That's not so funny.


>While this is an attractive bet, as Google you would have to hope that neither your OS or network got too popular or you could quickly end up in anti-trust territory.

Sadly, this is probably true. Such integration may prove too useful to consumers and too game-changing for Google's competitors. I wouldn't put it past them to use the federal government to makeup for their lack of innovation.


I have seen this claim a few times, but noone ever gives any real reasons as to why.

A monopoly born through a superior product is not the same as a monopoly born through anti-competitive practises. Noone is forcing or coercing anyone to use Google+. Facebook and twitter are only a click away, and both are massively more popular.

Could we say the same if Facebook launched an email service? Or if Twitter launched some sort of search engine?


We're not talking about a mere monopoly, we're talking about exclusive API integrations in, hypothetically, an OS with majority market share. That's not something that has historically been tolerated well by courts.


They haven't done a whole lot about MS (which is basically the definition of this behaviour) though, even looking at Europe.


Social network markets don't get split 50/50.

They get split 100/0, or 90/10 maybe.


that website's background makes me think my monitor is really dirty. really annoying.


I don't know if Google will win or lose, but I don't think it's possible to split that market because of the herd mentality. People follow their peers and they will all either stay at Facebook or move to Google+.


Most of my friends wont move from Facebook to Google+ because Google+ doesn't have support for Events. When it gets support for Events, then maybe some of them will start to consider it.


if they do, it won't be for quite a while. these things take time.


FB 2003 -> 2011: 500M




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