> How much empathy do you have for a voice on the phone versus a human being you interact with in person on a daily basis?
Judging by the toxic office culture at some traditional (non-WFH) companies, lack of empathy has little to do with only hearing "a voice on the phone" vs interacting with "in person".
Judging by the toxic office culture at some traditional (non-WFH) companies, lack of empathy has little to do with only hearing "a voice on the phone" vs interacting with "in person".