>* Uses various sophisticated heuristics to detect real vs fake IDs.

This means it will fail for a few individuals and you will be stuck trying to reach support who are going to be pointless and useless.

Mostly this will be an issue with people of non-white ethnic origins and people with older laptops/phones with poorer cameras.

This is obviously a useful product, but it is one the world would be much better of if it didn't exist at all.