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I don't think we'll see a change in Google's approach to ignoring customer service, until they get hit with a class action lawsuit

The problem is with bots...Google automates everything, so they hit a lot of people with false positives.



What law would people bring a class action lawsuit against Google with? The same one they used against Microsoft to make Windows less buggy?


beats me.

I'm sure a lawyer can come up with something

Maybe something along the lines of "Google accused me as a violator of their Terms of Service when I didn't do anything wrong...this caused duress and headaches for me, to a point where I can't sign up for a service under fear that I'll get accused again for doing nothing...this has made a huge impact on my quality of life , which is why I'm seeking $2.5 million in damages"

then times that a million or two users.




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