I was very impressed by their queuing system at first. Shop loaded quickly, I got added to the queue and was able to start shopping soon enough. However international shipping broke (not their fault) spewing out wrong error messages. That got resolved, but by then 2021 orders had been sold out. I received a „item out of stock“ error (even though they promised it won’t sell out) until I realized I had to remove and re-add the playdate to my cart (switching from the 2021 batch to the 2022 one).

Better error messages could’ve saved me a lot of frustration!