I hate wifi. It's useful to users so they like it (it's useful to me too, I admit), but it's a serious PITA to manage and to diagnose problems. Perhaps people here - especially network professionals - have tips on these age-old issues:
* What statistic(s) actually correlate best with network performance? Signal strength is what everyone assumes; is that it? Signal strength variability (i.e., availability)? Ratio of endpoint to base station active radios?, etc.
* How do you efficiently diagnose user reports of intermittent network failures? How do you distinguish interference issues from base station hardware issues from user hardware issues from good old user confusion and imagination?
* How do you efficiently and cost-effectively track down sources of interference, especially intermittent interference? They could come from anywhere, inside and outside your facility. They could be caused by a million different things, active and passive.
* What statistic(s) actually correlate best with network performance? Signal strength is what everyone assumes; is that it? Signal strength variability (i.e., availability)? Ratio of endpoint to base station active radios?, etc.
* How do you efficiently diagnose user reports of intermittent network failures? How do you distinguish interference issues from base station hardware issues from user hardware issues from good old user confusion and imagination?
* How do you efficiently and cost-effectively track down sources of interference, especially intermittent interference? They could come from anywhere, inside and outside your facility. They could be caused by a million different things, active and passive.