Hmm... I'd like to try you, and don't have time to try a bunch of other people as well. Would you mind explaining in your own words what is better about the quality of your prints (or service in general) than the others?
@jordanlev So we have tried ordering prints from a few other big digital photo printing sites. First thing that you will notice is that everyone uses much thinner quality paper then we use. We use heavy Luster Fujifilm photo paper, much thicker than many others. Our photo process is lightjet chemical process, most other companies use either a digital or inject process which is not as good as chemical photographic process.
We are also putting in a lot of effort in package design and are going to be experimenting with designs over the coming few months.
Whats stopping competitors from using heavy Luster Fujifilm photo paper and a lightjet chemical process? Is using them both sustainable for business? There must be a reason why "others" dont use these...
Our photo process is lightjet chemical process,
most other companies use either a digital or
inject process which is not as good as chemical
photographic process.
I bet 99.9% of customers cannot tell the difference between prints made by a
1) lightjet
2) Fuji Frontier
3) Noritsu
4) $500 inkjet printer
According to your FAQ, you are using "Fuji Crystal Archive" paper, which many of your competitors use (Snapfish, for instance).
It looks like you are targeting yourself to a high end market, while your print sizes are 4x6", which is very strange.
Don't get me wrong, I don't want you to fail, I'm just surprised with your business model, it's really confusing.
I need to update the FAQ but we have since switched to lustre paper which is not crystal archive (that is only glossy).
One customer told us: "Shutterfly was really disappointing: pixelated, poor colors, and just a cheap feel - we'll never use them again." I quoted him in my post. Feel free to reach out to him to confirm.
As I mentioned in the post, 4x6 is just the start. We've only been working on this for 2.5 months :)
I don't know how we could be more clear about our current business model. Not much to discuss there. As far as print quality is concerned, you seem like you have made up your mind that there is no difference. We have seen prints from different suppliers and printers, and there is a significant difference in quality. Here is some context that will educate you on quality printing process http://blogofwilliam.tumblr.com/post/9277485802/picplum-a-qu...
