How do we know they didn't violate the terms of service or community guidelines? It's entirely possible to do so simply by uploading photos and filling out your profile. Since they provide neither, it's impossible to tell whether the decision is justified or not. There are plenty of things I can think of that they could have done that would have required zero interactions but been in violation of the community guidelines[0].
Also I have no idea who this person is, their about page is empty and Google results are ambiguous at best, so I have no reason to trust their account of what happened.
The point about big tech seems tangential and isn't exactly a novel insight. As for this: "Of course, they cannot name you the reason as this could be later used against them and their proprietary algorithm. How could they?" This is not a problem with "big tech" but with lack of transparency and is a consumer protection issue. The GDPR for example requires automated rulings to offer the option to appeal and have the ruling be reviewed by a human. It would be trivial to change the law so consumers would have the right to be told which part of the ToS they allegedly violated if a contract is terminated over a ToS violation. But there is nothing about this problem that is unique to "big tech".
Also I have no idea who this person is, their about page is empty and Google results are ambiguous at best, so I have no reason to trust their account of what happened.
The point about big tech seems tangential and isn't exactly a novel insight. As for this: "Of course, they cannot name you the reason as this could be later used against them and their proprietary algorithm. How could they?" This is not a problem with "big tech" but with lack of transparency and is a consumer protection issue. The GDPR for example requires automated rulings to offer the option to appeal and have the ruling be reviewed by a human. It would be trivial to change the law so consumers would have the right to be told which part of the ToS they allegedly violated if a contract is terminated over a ToS violation. But there is nothing about this problem that is unique to "big tech".
[0]: https://policies.tinder.com/community-guidelines/intl/en