I know of changes for the worse that Mozilla has made, using telemetry as a justification.
I don't know if I've heard of any changes for the better that have been prompted by telemetry data. It could be... maybe there are bug fixes or UI refinements. I just haven't heard of any.
Some examples of things I've used telemetry for at Mozilla:
* Noticed performance regressions not caught by our testing, and therefore been able to fix the regression.
* Noticed an unexpected number of users with hardware acceleration disabled, and therefore been able to find and fix the bug that was causing them to have acceleration switched off
* Figure out which device in a category is most commonly used by our users, so that I can dogfood my work on a representative device
Those are just a few examples off of the top of my head. It's not about removing features because telemetry says nobody uses them. People Mozilla use telemetry to answer all sorts of important questions. We also have to jump through hoops to add any new data collection, justifying why it's needed and ensuring the data is not personal. As is right, because we take user privacy very seriously
I know of changes for the worse that Mozilla has made, using telemetry as a justification.
I don't know if I've heard of any changes for the better that have been prompted by telemetry data. It could be... maybe there are bug fixes or UI refinements. I just haven't heard of any.