This exactly. Why the anonymity with web service vendors? I was looking at fiabee.com the other day and "About Us" and "Contact" give the impression that the business owners have something to hide. Even the blog is written "by admin". Why not use the name listed on the domain registry that anyone can look up? Doesn't inspire confidence.
I agree completely. Is this service farmed out to Mechanical Turk with the supposition that more eye is equal to higher quality? Or do you legitimately have qualified individuals reviewing these submissions?
I agree. A turk-based proofreading system might not be a bad idea- a few layers of suggestion verification and you could get a pretty good first-pass proofreading out of it. However, the lack of transparency makes this more than a little shady.
