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As with everything service related, it depends on the human providing the service.

The subscription (legal plan) brand itself is irrelevant. What all legal plans have is a network of contracted set-rate of fees for lawyers, to the benefit of their members. Not sure if the lawyers themselves get subscription fees or its fee per service, but either way the brand acts like a customer leadgen into pricier products/services.

The hard part is actually finding a good lawyer. Lawyers under the exact same legal plan can be wildly different.

By far the #1 thing to do when using legal plans (via company-provided benefit) is consulting with coworkers about their interaction with a lawyer.

Yelp/google may not be as useful because often they will reflect the feedback of a fee-paying customer



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