Used gandi for forever, then they had a major hardware issue and lost customer's data and kinda was rude about it: https://news.ycombinator.com/item?id=22001822 - so I decided to move my business elsewhere.
I'd heard great things about Gandi from colleagues, and used them for years, but at USD$16.59 per year per .com domain they're relatively expensive for larger numbers of domains. Namecheap has been my go-to more recently, and I haven't had any issues with them.
I actually find the prices somewhat reassuring. They're not trying to make their margins through dark patterns and upsells, they just ask for it up front.
I can see how it'd start adding up with too many domains, but at my level the trust is more comfortable.
True. Prices are higher than of competitors. In my case, since I don't have many domains, paying between $10 and $20 per domain per year doesn't make much of a difference.
Honestly, I switched from Gandi to Cloudflare the second I could, Gandi has been okay but pretty expensive where it didn't seem necessary especially for just a domain and nothing more. I have had no issues with Cloudflare as my registrar.
I've only recently been using Cloudflare and noticed they do registrar and DNS hosting, I might transfer to them later if it's worth the hassle. I'm currently using namecheap.
Are you from outside France? I had a charge to them blocked years ago but haven't had any trouble since. I suspect an out-of country charge raises red flags in bank fraud departments.
I can always find something to complain about (tiring change of user credentials a few years back). But Gandi are on a completely different level from their competition; philosophy, technology, and support are all the best. - Happy customer for over a decade.
I find all the gandi recommendations interesting. Issues with Gandi canceling my friend's registration with no warning pushed me to choose namecheap. Which has been problematic for some people as well, from the sound of it.
Oh, I misread the page! I thought it was 2000 in the US, but that's the year their offices were established. That means the large majority of their workforce is Ukrainian.
Could be risky with current events; what if Russia seized the company?
I mean you can never predict these things fully, so be ready to move domain registrars or even domain names if you ever need to. Another example, UK residents or businesses that had a .eu domain name were no longer allowed to have it post-brexit.
Namecheap has a large Ukrainian workforce but is incorporated in the US and also has employees in many other locations around the world. The company cannot be seized by Russia, and I trust them to take appropriate measures to lock out their Ukrainian offices if the cities fall. In the meantime, I'll stick with Namecheap precisely because they employ a lot of Ukrainians.
I switched to Dynadot years ago since they hosted wikileaks. If figured if they could handle that domain they could take care of anything of mine. Nice interface, never any issues.
I considered them a while ago, but Google has become a bit infamous for terrible/nonexistent customer service (even for paid customers), as well as random indiscriminate suspensions. Not a great combo. Don't wanna try my luck.
(But then again, I ended up getting a .dev domain at a different registrar, so I guess I'm screwed either way)
I would not use Google for anything that I wouldn't be OK with getting cut of without notice and recourse considering how infamous their customer support (or lack thereof) is.
> Auto-renews every year, lots of reminders.
That's pretty standard with any half-decent registrar.
