You might need to understand what system requirements are. "Recommended" or "Minimum" hardware these is what developers has tested on and where they provide support. Some games are never designed for whole hardware classes like laptops. If you complain that game does not run on hardware that does not meet "minimum" requirements you are complaining that 1 > 0 is true. The only reasonable response for devs is to provide refund of money spent on purchasing game.