Fully agree with this. That being said, a lot of companies are wising up to this and forcing consultancies to work "fees at risk" - where they are only paid based on some measurable success metric.
There are obviously lots of hacks and shenanigans around defining and negotiating these success metrics with various "levels" [1] of impact being defined and fees being released only when some stage is crossed.
There are obviously lots of hacks and shenanigans around defining and negotiating these success metrics with various "levels" [1] of impact being defined and fees being released only when some stage is crossed.
[1] https://www.mckinsey.com/capabilities/rts/our-insights/keepi...