There are pretty clearly a bunch of middle managers at Stripe making decisions around policies (gutting the ability of workers to actually get work done without excessive oversight) and staffing (running right to the bone for most of the year) which are not sufficient to handle Q4 processing.
And they're probably making a nearly conscious decision that a HN thread like this every now and then is acceptable amounts of bad PR. They'll probably do this to someone else again next year.
It would be nice if "doing a good job" was a core competency of what management culture in the US strived for, but that just isn't the actual game. It is all about maximizing profit for this quarter/year.
And they're probably making a nearly conscious decision that a HN thread like this every now and then is acceptable amounts of bad PR. They'll probably do this to someone else again next year.
It would be nice if "doing a good job" was a core competency of what management culture in the US strived for, but that just isn't the actual game. It is all about maximizing profit for this quarter/year.