You can point ICANN towards the site, but really most just reform elsewhere ... and it's probably shared another half a dozen places that have walled off the search bots.
I'd also add rather than trial ware, if possible, creating a free lite version, some places stick to a depowered full version but IMO something separate devoid of any protection scheme that might be there as well as important code, offers light functionality ... and share it out P2P without announcing at the main site - have an internal link within the software that points to the site, and the hidden download announce page that has the official file share - along with md5 or other authentication schemes.
Some general answers:
- An important point that I missed: we offer trial licenses.
- If necessary, we work with the customer to establish payment plans. Apparently it even happened today!
- The crack is being hosted on a site dedicated to cracked software, so I'm not sure if DMCA applies. (I'll have to read up on it.)
I'll take note of those who offered some help in case we'd like to work with you.
(Edit: Fixed comment layout for legibility.)