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How did the founders take responsibility?


They did an all-hands the day of the layoffs with everyone being let go. They walked through why they'd hired so quickly, the new information (both macro-economic and within Stripe) that caused them to reconsider, and where that led. They emphasized that this was their decision: they set the course for hiring at the rate at in the places that Stripe did over the prior ~18 months; they were the ones who decided on the layoffs.

Shit happens. They made a bet based on the information that they had at the time (in this case that COVID moving commerce hugely online would be a permanent shift, when it wasn't (or at least not as large.)) They mis-predicted the future and then had to respond.

I understand why they made the bet they did (and mostly agree.) I understand why they then decided to do layoffs (and mostly agree.)

They didn't blame anyone else or try to sidestep the difficult conversations.




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