I’ve had to relay this on to people I train: It’s their job. It’s a business and it’s unreasonable for you to be better at aspects of it than they are.
I think the slide is titled “Someone is going to be the goose, hopefully not you”.
It seems like the old Bell system with its monopoly rents was a feature then. Scams like this were impossible economically since even the cheapest long distance phone call rates were high enough to discourage scam call centres.
I’ve had to relay this on to people I train: It’s their job. It’s a business and it’s unreasonable for you to be better at aspects of it than they are.
I think the slide is titled “Someone is going to be the goose, hopefully not you”.